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Picture of Becky Myers
Moodle tips
by Becky Myers - Friday, 18 April 2014, 8:28 AM
 

Moodle minimum browser requirements are: Firefox 4, Internet Explorer 10, Safari 5, Google Chrome 11, Opera 9

We find that there seems to be LESS browser support requests from users with Firefox or Google Chrome.

In addition making sure the browser and its plugins such as Flash are up to-date always helps with browsing content.

 
Fort Worth Engine 17
TCFP Personal Identification Number (PIN) requirement
by Wade Green - Tuesday, 10 December 2013, 11:27 AM
 

Very important information for Fire Students! Beginning in 2013 the Texas Commission on Fire Protection requires all students enrolled in a commission approved fire training class to have a PIN.  If you are enrolled in any of Training Division's courses, excluding EMS and SFFMA, you need to go to...

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Emailing Training Division
by Becky Myers - Tuesday, 23 July 2013, 1:24 PM
 

When emailing Training Division, always include your name and the class you are enrolled in.  

Thank you

 
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Help Desk
by Mick Moffitt - Wednesday, 26 June 2013, 2:45 PM
 

Be sure to email any technical issues to the "Help Desk" at help@trainingdivision.com.

Thank you for choosing Training Division!

(Edited by Becky Myers - original submission Wednesday, 17 October 2012, 8:11 AM)

 
Fort Worth Engine 17
Unintentional log outs
by Wade Green - Wednesday, 21 November 2012, 10:39 AM
 

If the “unable to connect” message from the search engine occurs after hitting a submit button you should use the previous page option, not refresh.  If you go back to the previous page you should then be allowed to resubmit what you are wanting to do.  If the refresh option is chosen then it might cause you to have to re-log in.  If nothing was saved prior to that point, it may not

 
Fort Worth Engine 17
Problems with long testing times
by Wade Green - Wednesday, 21 November 2012, 10:38 AM
 

If a you spend a long amount of time taking a test or quiz the internet server may time you out of the course.  If you are taking a test or quiz you should save your current answers every so often.  This can be done by choosing the "next" option at the bottom of the test screen.  You can then go back and continue the testing procedure.  You do not have to submit the test as completed until you are done. 

 

 
Picture of Mick Moffitt
To Save your tests, Click the "NEXT" button
by Mick Moffitt - Wednesday, 26 September 2012, 2:22 PM
 

If for any reason you choose to leave your test before it is complete, you must first click on the NEXT button at the bottom of your testing screen for it to be saved. This will allow that test to be stored and saved in the system at the point where you left off. If your test or browser is closed before you click on the NEXT button, your data will be lost and you will have to start the test over. When you are finished with your test, click SUBMIT for your grade.

Thank you for your patience as we tweek the system to support your needs.

TD Course Development

 
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Printing Course Content
by Mick Moffitt - Tuesday, 18 September 2012, 1:53 PM
 

Moodle currently does not have a "print button" for printing course material. We have submitted a request to add this feature. However, you can print a page from your browser. Please see attachment for details.